Our Services

To support our customers, Sterling Industrial Refrigeration has a comprehensive service department. Along with our corporate headquarters based in Morrisville NC we have service departments located in Columbia SC, Indianapolis IN, Dallas TX, and Austin TX. We have a local presence across the Midwest, Mid-Atlantic and the South. Sterling has service agreements with customers from California to Maine, giving Sterling a national presence.

Sterling Industrial Refrigeration provides complete preventative maintenance programs to our customers’ industrial and commercial refrigeration systems. Our preventative maintenance programs are designed to give our customers peace of mind in knowing their equipment is performing at peak efficiency while costly breakdowns and downtimes are reduced. These programs increase the life expectancy of the equipment and enable our customers to foresee and predict any equipment failure.


Sterling uses state of the art software to track the maintenance completed for each piece of equipment. Our customers have access to these records anytime they wish to view the history. Our software keeps pictures, notes, voice records, vibration and oil analyses, and other files on any piece of equipment for a more detailed evaluation of the equipment’s productivity. Our customers like the idea they have access to this information anytime they need it.

Refrigeration System Design Software


Sterling provides preventative maintenance on many types of equipment such as ammonia compressors, condensers, evaporators and make-up air units. Also, our Senior Service Technicians are trained to continually look for opportunities to decrease your operational costs.

Sterling offers a wide range of service programs that can be tailored to meet the individual needs of our customers.

Service Programs

  • Emergency Service 24/7/365
  • Service to all types of refrigeration systems and components including ammonia, halocarbon, and CO2 cascade systems.
  • Preventative Maintenance Programs
  • Comprehensive System Inspections
  • T&M Service Repairs
  • Full Service System Operation
  • Compressor Rebuild Services
  • Vibration Analysis
  • Oil Analysis
  • Free 24/7 Phone Support
  • 24/7 Remote Access System Support


Sterling offers a full line of industrial refrigeration equipment and replacement parts from the leading manufacturers in the industry. Below is a list of just a few of the equipment and parts outfits we partner with. If there’s a part you need for your refrigeration system, we can source it. Call or email us today for a quote:



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Service Locations

Our Client List by State includes:

  • Alabama
  • Arkansas
  • California
  • Colorado
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Louisiana
  • Maine
  • Missouri
  • Montana
  • New Jersey
  • New York
  • New Mexico
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Texas
  • Utah
  • Virginia
  • Wisconsin

Our Service Centers are in the following cities

  • Dallas, TX
  • Austin, TX
  • Indianapolis, IN
  • Raleigh, NC
  • Columbia, SC
  • Newark, NJ
  • Gainesville, GA