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About US

OUR TEAM

Our team is our company: we’re 100% employee-owned, meaning our efforts benefit each other and help to provide for all of our families. 

Our team consists of seasoned engineers, certified industrial refrigeration technicians, site supervisors, and service and parts coordinators. We are united by a love of solving tough challenges for our customers.

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our values

We are committed to creating a company where success is defined by the impact we make, the people we serve, and the relationships we foster. We believe in:

being "people" people

Our goal is to have a relationship with every one of our customers. With both our team and our customers, we prioritize relationships before results. We focus on hiring technicians locally, so that we can get to know our customers just as we get to know their systems. Not only does this allow relationships to foster, but it also allows our technicians to make it home for dinner most nights – which is even more important to us.

being problem solvers

We believe we should act as consultants first and contractors second:. We’re problem solvers who go five whys deep. We’ll always take the time to figure out the situation before handing you a proposal or design.

taking pride in our work

We’re flexible because our industry is not. You can count on us to show up when you need us, and we take good care of our people so they can put their best foot forward.

grit over grind

Our industry can’t wait. Our customers have millions of people counting on them, so getting them the help they need when they need it is at the core of how we operate.

being responsive

Efficiency means more than just energy savings. There are installation efficiencies and operational efficiencies that ultimately affect our customers' bottom line as well. When we work with our customers, we look at the total cost of ownership of the system and prioritize what is most important for each client.
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Our History

Our founders, Steve and Susan Skog, believed in doing things a little differently. In 1995, they established Sterling as a plan-design-build partner for brands needing reliable, high-quality refrigeration solutions. Along the way, they chose to take a chance and sell the company to their employees.

Since then, we’ve grown from a two-person company to over 30 employees, 500+ projects in over 25 states, and service covering the Southeast, Texas, and the Midwest. We’re proud to have set the COLD standard across industries for over 30 years.

 

We don't just talk the talk

In an industry where the average warranty cost is 3% of income, ours is less than 0.5%.

How is this possible? It comes down to experience, careful design, attention to detail, customer training, and customer support.

There’s a reason over 90% of our customers choose to work with us again.

We're here to help with:

Engineering & plan-design-build
Preventative maintenance
Compressor inspections
Reliable replacement parts
Process Safety Management (PSM)
24/7 emergency services support


“Tech was on site within the hour of us reaching out and was able to locate the problem in a timely fashion. He even stayed and made sure the solution was working effectively.”

Thomas
Austin, Texas


“Great service. The tech came prepared and kept us informed as he went through his duties.”

Frank
San Antonio, Texas


“Sterling did a great job professionally. Love the way they work and do the job.”

Victor
Houston, Texas